Privacy Policy
Last updated: September 2026
Introduction
Dougmor Technologies Intl. ("we", "us", or "our") operates the website dougmortechnologies.co.ke and our product platforms including AcademeEase, PharmaPro, CoreZap ERP, and Smart Technology Solutions ("Services"). This Privacy Policy explains how we collect, use, and protect your information.
Information We Collect
- Personal Information: Name, email, phone number, company when you contact us or book a demo.
- Usage Data: Information about how you use our Services, including IP address and browser information.
- Cookies: We use cookies to improve your experience and analyze usage.
How We Use Your Information
- To provide and maintain our Services.
- To notify you about changes to our Services.
- To provide customer support.
- To gather analysis to improve our Services.
- To process payments via M-Pesa and other payment providers.
Data Protection & Compliance
We comply with the Kenya Data Protection Act 2019 and adhere to GDPR principles. All personal data is encrypted at rest with AES-256 and in transit with TLS 1.3. We implement appropriate security measures including role-based access controls, audit logging, and regular security audits.
Data Retention
We retain your personal information for as long as necessary to provide our Services and to comply with legal requirements. You may request deletion of your data at any time by contacting us.
Your Rights
You have the right to:
- Access and obtain a copy of your personal data.
- Rectify inaccurate or incomplete data.
- Erase your data ("right to be forgotten").
- Object to or restrict processing of your data.
- Data portability — receive your data in a structured, machine-readable format.
Third-Party Services
Our Services may contain links to third-party services including M-Pesa (Safaricom), payment processors, and SMS gateways. We are not responsible for the privacy practices of these third parties.
Children's Privacy
Our Services are not intended for children under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
For privacy-related questions, contact us at:
Email: sales@dougmortechnologies.co.ke
Phone: 0714 168 029 / 0719 281 252